ENID, OK - The Enid Public Library is committed to safeguarding its patrons and their privacy. The library has recently been targeted by a spam call incident where its main phone number, 580-234-6313, is being used by a fake company called "Healthcare Options" for deceptive purposes through a technique known as spoofing.
Spoofing, as defined, is the malicious act of falsifying information transmitted to caller ID displays to disguise the true identity of the caller. The Enid Public Library recognizes the importance of addressing this issue promptly and efficiently to protect its patrons from potential harm or misinformation.
The City of Enid’s Information Technology department is actively collaborating with the phone company to resolve this matter and put an end to these deceptive calls. No patron data was compromised. The issue revolves around cloning the library’s phone number.
The Enid Public Library wants all of its valued patrons to be aware of this situation and to exercise caution when receiving calls that appear to be from the library. It is crucial to understand that the library will never request sensitive information, such as social security numbers or banking details.
The library advises anyone receiving calls from the Enid Public Library's main phone number, 580-234-6313, to be cautious and to verify the authenticity of the caller. If you have any concerns or doubts about a call you receive, hang up and dial the library back directly.
For updates on this issue and other library-related news, please visit the Enid Public Library's website at https://enid.okpls.org/.
