December 8, 2015
Manager of Thrift Store Operations
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$41,925 per year based on full-time
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Minimum of 37.5 hours per week; Monday-Saturday. Daily schedule based on programmatic need.
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Summary
The Thrift Store Manager provides supervision, oversight and management of the company’s thrift store operations to generate revenues to support employment and training programs. The Manager manages staff, volunteers and client trainees, oversees sales, donations of merchandise, promotion of the store in the community and fiscal controls and reporting. Responsibilities include opening/closing the store, preparing and displaying of merchandise, public relations marketing and advertising, oversight of inventory, sales and financial bookkeeping of store operations, and oversight of recruiting, scheduling, training, scheduling client trainees, workers and volunteers.
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Required Skills
The ideal candidate must possess strong communication skills and customer service skills with the ability to interact with co-workers, clients, facilitators, volunteers and the general public in a professional and polite manner. Experience setting standards for customer service with ability to serve as an example to volunteers, trainees, and paid staff. Experience soliciting, scheduling, motivating and supervising volunteers. Excellent organizational skills with demonstrated ability to work in both team environment and independently. Knowledge of and respect for diverse populations is required. A good public relations manner with strong public speaking skills is essential to represent the agency to customers and the public.
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Education, Training, and Experience
Bachelors Degree preferred with minimum of three years related experience. Demonstrated retail management experience required. Passion for thrift and the company’s mission. Strong customer service skills with the ability to interact with co-workers, clients, facilitators, volunteers and the general public in a professional and polite manner. Ability to act proactively; self-motivation; ability to adapt to change. Ability to serve as an example to volunteers, trainees and paid staff. Knowledge of effective pricing and presentation of merchandise. Fluency with retail systems; register programming and accounting spreadsheets. Experience setting standards for customer service.
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Other Requirements
Must have a valid driver’s license, a good driving record, the use of vehicle, and the willingness to transport program participants and merchandise in a personal and/or agency vehicle. Desire to do meaningful work and make a difference in someone’s life a must. Bilingual/Bicultural experience is an asset.
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Excellent Benefits Package
● Great work environment, encouraging professional and personal growth
● Generous paid time off, including vacation time, personal time, holidays and sick time
● Medical and Dental insurance
● Employee Assistance program for employees and loved ones
● 403(b) retirement plan
● Life and Disability insurance
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Applications accepted until position is filled. Please email letter of interest and resume/application to:
Robin A. Pokorny, Director
rpokorny@communityenterprises.com
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Current employees of Community Enterprises are encouraged to apply for promotional or transfer opportunities. If you will need an accommodation for any part of the application process, please notify the hiring Director.
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